Why is a certain treat on backorder or unavailable?

Many of the dog treats, chews, and bones that we sell are made in small batches in order to ensure quality and freshness. On occasion, a manufacturer will run out of a certain item or items which can result in a delay in shipping your order. In these situations, we will notify you immediately as to the details of the delay. As the products are natually preserved with varying shelf lifes, it is not practical for large quantities of a certain item to be stored in our shipping facility as a means of preventing all possible shortages. Fortunately for your dog, we offer a tremendous selection of treats and there are likely to be many great alternatives that we can suggest should your pet's favorite chew be temporarily unavailable.